(NJ) My lender is telling me they’ve sent my escrow check now that my mortgage has been closed and I never received it

PHH Mortgage is a terrible company and I have spent countless hours on the phone with them. They keep telling me my escrow check has been sent but I never received it. The people I talk with are all in the back offices and I can never get beyond that. Any tips on how to escalate this?

submitted by /u/MotorboatingSofaB
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